Meet our team at Tyneside
Our care team local to you, can help you or your loved one live comfortably and safely at home.
In 2015 The Care and Support Group introduced our person centred style of caring across the whole of the country. Our Tyneside office is managed by Mariam Vivas and supported by a team of Coordinators and Team Leaders. This location provides care in Northumberland, Newcastle and North Tyneside with fully trained, DBS checked and dedicated carers.
The Care and Support Group’s compassionate and hardworking care team have a clear goal to maintain our first class reputation for providing high quality care. We help people who either through illness or injury, require assistance to maintain their well-being, whilst continuing to live in their own home and neighbourhood.
In your area we can help with privately-funded care or local authority and NHS commissioned support. Please enjoy reading through our website, visit our social media and become part of The Care and Support Group.
Tyneside Office Address
The Curve
The Waterfront
Newcastle upon Tyne
NE15 8NZ
0191 5634940
Mandy Birdsall
I am an experienced and registered Care Manager with a strong background in leading and developing social care services. Over the course of my career, I have been responsible for overseeing all aspects of business operations, including recruitment, staff management, compliance, and service quality. I am committed to delivering care that is safe, effective, and person-centred while fostering a positive and inclusive workplace culture.
Key achievements include leading on a CQC new framework inspection, obtaining an overall good, ensuring that care standards were not only met but exceeded. I thrive in environments where I can provide inspirational leadership, empower staff teams, and drive continuous improvement.
I deeply care about people — whether customers, families, or staff — and believe in creating a culture of respect, compassion, and collaboration. My professional experience also includes managing services for learners with complex care needs, where I have successfully supported individuals to lead full and inclusive lives. I bring a combination of operational expertise, regulatory knowledge, and a genuine passion for making a meaningful difference in people’s lives.